ITAP 2023German Exhibitors OTRS ASIA
OTRS ASIA
Booth number: 2 K33
otrs.com
About us
OTRS Group is the manufacturer and the world's largest provider of the enterprise service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL approval.It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to OTRS, STORM and CONTROL solutions ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.
The company consists of OTRS AG and its five subsidiaries - USA, Mexico, Singapore, Brazil and Hungary. OTRS AG is listed on the basic board of the Frankfurt Stock Exchange.
Address
OTRS ASIA
26 Eng Hoon Street
169776 Singapore
Republic of Singapore
Phone: +65 3163 6274
26 Eng Hoon Street
169776 Singapore
Republic of Singapore
Phone: +65 3163 6274
Contact person:
Daphne Sim
Country Manager
E-mail: daphne.sim@otrs.com
Phone: +65 3163 6274
Products & Services
OTRS is a service management solution that supports companies in improving the efficiency and performance of service delivery. Through structured communication and business workflows, companies improve service-related KPIs. Automated business processes, asset tracking, knowledge management, omni-channel communication and more help teams throughout the company - such as ITSM, facilities, HR, customer service or cybersecurity – to work faster, save money and improve the customer experience.OTRS Service Management Solution
Intelligently preconfigured OTRS service management tool supports your teams in delivering efficient service, equipped with automated ITIL4-compliant processes for incident and request management, asset management (CMDB), change enablement and onboarding with our out-of-the-box software solution.
Non-IT service management scenario is also available.
Visit website Non-IT service management scenario is also available.
